Apple is refusing to repair Macs from houses where people smoke even if the machines are under warranty.
According to a report in the Consumerist Apple told two consumers that their warranties were void because their Macs showed signs of damage related to smoking. Under The Occupational Safety and Health Administration (OSHA) nicotine is considered a biohazard and Applecare employees reserve the right to refuse to repair machines that are contaminated by it.
The Consumerist points out that Applecare warranties do not appear to mention that cigarette smoke will void Mac warranties.
Both consumers appealed up to the office of Steve Jobs and both lost.
The Consumerist points out that Applecare warranties do not appear to mention that cigarette smoke will void Mac warranties.
Both consumers appealed up to the office of Steve Jobs and both lost.
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